The ICICI Bank has been fined by the Delhi Consumer Forum for issuing two outdated cheques.
A fine of Rs 5,000 has been imposed on the ICICI Bank in Connaught Place, in Nov. 26 last year by the Consumer Dispute Redressal Forum in Sheikh Sarai, south Delhi. The representatives of the ICICI Bank had failed to appear before the Delhi consumer forum on two consecutive dates on a complaint from a consumer.
The bank issued two cheques of Rs 4,000 and Rs 1,000 Dec 12 with a validity of one month. But the cheques were submitted only on Jan 24 this year, 12 days after they had expired.
Taking serious note of the matter, on Tuesday the forum has decided to bring the matter to the notice of the Reserve Bank of India (RBI).
The forum has also passed orders to the manager of the Connaught Place branch to appear before it on the next hearing Feb 19 and explain why "out-dated" cheques were issued.
"It may be noted that if the bank manager does not appear on the next date, the forum shall take action against him," the order said.
A case has been filed before the forum by the complainant Sushil Kumari, who alleged that the bank sanctioned her loan for Rs 100,000 but was taking a monthly installment for Rs 150,000 loan. She had requested for Rs 150,000 loan, which the bank had refused. The bank later deposited Rs 40,917 in her account without informing her.
Kumari wanted the forum to direct ICICI Bank to deposit the remaining sum of Rs 9,000.
Last year in November last year, the bank had been fined by the Delhi Consumer Forum for employing goons for recovery of a Rs 550,000 loan and injuring a customer.
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